Empathy And Workplace Injuries
Dealing with a workplace injury can be hard for the victim. They often have to jump through a lot of hoops in order to get the compensation they deserve. Their employer may not file a workers; compensation claim correctly or maybe even argue about filing one in the first place. Or maybe the claim does get filed and the adjuster denies it for some reason.
Workers’ compensation claims are often met with skepticism because there is so much fraud around nowadays. You will often find stories about workers faking accidents and injuries in order to file bogus claims and essentially get paid for nothing.
However, these claims are not always fraudulent. There are many genuine cases, but they are not always met with empathy. This is because responses to workplace injuries differ from personal health injuries. Unfortunately, workplace injuries do not always get the sympathy they deserve.
This is sad given that workplace injuries can indeed result in significant injuries and even fatalities. However, claims adjusters are often negative toward claims relating to workplace accidents. They need to be objective, fair, and empathetic to the claimant. They need to be positive and give off an atmosphere of legitimacy and trust. Instead, workers’ compensation claims are often met with suspicion, causing a lack of empathy that can overshadow genuine claims.
Another thing to consider is that the economic and legal implications of workers’ compensation claims play a crucial role in lessening empathy, even when the facts are not all there. Claim adjusters may develop negative feelings for workers’ compensation claims because of the repercussions they can have for a business. Indeed, there is often a focus on economic stability and cost management rather than empathy for the injured worker.
It’s not uncommon for the company’s interests to take precedence over the injured person’s well-being. This is due to concerns about legal responsibility and potential lawsuits. Cultural norms and workplace dynamics can also lessen empathy. Many workplaces value resilience and productivity over vulnerability, which means that admitting to an injury might be seen as a sign of weakness or an attempt to exploit the system. This results in a huge shift in organizational culture.
Contact Us for More Information About Workers’ Compensation Benefits
Workers’ compensation is not just about the injury. It’s about emotions and empathy as well. Nobody wants to face a workplace injury, and it’s true that some people lie about it, but not all do.
A lack of empathy is a serious issue that can cause claims to be denied. If you are in this situation, a White Plains workers’ compensation lawyer from The Law Office of Michael Lawrence Varon can help. We can help you navigate the process and ensure that you obtain the compensation you need and deserve at this difficult time in your life. Schedule a consultation today by filling out the online form or call (914) 228-1770.
Source:
workerscompensation.com/daily-headlines/understanding-the-empathy-gap-in-workers-compensation-claims-a-guide-for-claims-adjusters/